Try to check out frequently ask questions
- Yes! Visit our Membership Options tab, select the membership option you are interested in. You will then be prompted to our Inmate PenPal Profile Questionnaire where you will be able to upload any pictures or video (s) and bio you would like us to post with the profile. You will then be directed to choose your payment option. Once payment is made, you will receive a payment confirmation email.
You can visit our “ Membership Options” tab, select the membership option you are interested in. You will then be prompted to our PenPal Profile Questionnaire where you select the Option - Inmate will send directly . You will then be directed to choose your payment option. Once payment is made, you will receive a payment confirmation email.
- Currently we accept the following:
- Credit or Debit Card ( Visa, Discover, American Express, or Mastercard)
- Paypal
- Check sent to:
Prison PenPal Connect
PO Box 337, WoodRidge NJ 07075
*** PLEASE ENSURE THAT YOU LIST THE INMATES NAME AND DOC NUMBER IN THE MEMO***
- Cash App- $PrisonPenPalConnect
** PLEASE ENSURE THAT YOU LIST THE INMATES NAME AND DOC NUMBER IN THE MEMO**
Once payment and all profile information is completed your friend or loved one will be live on our Website and Social Media platforms within 3- 5 business days.
All cancellations must be provided by your friend or loved one directly. We do not provide any refunds.
They can contact us directly through their messaging platform ie. JPAY, Corralinks etc. Once they become a member, our response team will reach out to them directly via their messaging platform with a welcome introduction.
We allow 1 change with the 4 month membership and 3 changes with the yearly membership. Changes should be emailed directly to PrisonPenPalConnect@gmail.com
We do not list the criminal offense or sentencing unless it is specifically requested when the listing is posted. As a potential pen pal, the responsibility rests with you to discover this information if so desired. There are services and resources available online where you can research this information.
Using the member’s institutional email service. This varies from State to State. Every member has a link on their Profile Page directing you to their specific email provider so you can set up an account to send them an email.
Writing A Snail Mail Letter Can Take A Long Time Depending On Where You Live And The Mailing System At The Prison. Using Their Institutional Email Is The Most Efficient Way, But The Rules Pertaining To Those Services Vary From State To State.
There Is A Variety Of Different Institutional Email Companies But The Most Common For State Prisons Are Jpay And Connectnetwork/GTL
Federal Prisons Use CorrLinks
There Are Also Different Rules To What You Are Allowed To Send Depending On What State Your Pen Pal Is In. We Recommend That You Read The Information On The Institution’s Website If You Want To Be Sure About What You Are Allowed To Send Or Not.